SMS Customer Service: 8 Best Practices for Impressing Your Clients
SMS customer service should be the default from day 1. Use it to answer questions fast, cut costs, and save calls for when they’re needed.
SMS customer service should be the default from day 1. Use it to answer questions fast, cut costs, and save calls for when they’re needed.
Keep your customers in the loop with the latest deals, send them exclusive offers, and build an engaged, loyal audience with promotional SMS.
SMS marketing campaigns are simple, fast, and effective with a 98% open rate. Customers want you to text them – learn why and how to start.
Use automated text messages to reduce spending and reach thousands of customers quickly – all without sacrificing content relevance.
Explore all the ways you can use two way SMS to engage your audience from their inboxes and drive revenue for your business.
Learn if and how your business can leverage mobile number portability to save money on SMS campaigns and improve your customer experience.